Categories of End-users

Categories of End-users


People whose jobs require access to the database for querying, updating, and generating reports
Casual
Access database occasionally when needed

Naïve or Parametric
They make up a large section of the end-user population.
 They use previously well-defined functions in the form of “canned transactions” against the database.
Examples are bank-tellers or reservation clerks who do this activity for an entire shift of operations.

Sophisticated
These include business analysts, scientists, engineers, others thoroughly familiar with the system capabilities.
Many use tools in the form of software packages that work closely with the stored database.

Stand-alone
Mostly maintain personal databases using ready-to-use packaged applications.
An example is a tax program user that creates his or her own internal database.